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National account manager - enterprise

Sydney
Complete Office Supplies Pty Limited
Accountancy Manager
Posted: 9 June
Offer description

About The Role

Reporting to the National Sales Manager - Enterprise, this role focuses on managing and growing a portfolio of national, enterprise customers. You will oversee relationships and business strategies with large, often multi‐location organisations operating on a national scale.

Key Responsibilities

* Manage a portfolio of national accounts, ensuring comprehensive service and support across all accounts delivering on continuous improvement plans
* Develop and execute strategic account plans, delivering against retention, growth, and new business target.
* Lead contract lifecycle activities including renewals, pricing reviews, and adherence to national agreements
* Build and maintain strong, multi-level client relationships, negotiations and sales cycles
* Assess market trends, client goals, and activity to anticipate future needs.
* Act as the primary escalation point for operational and commercial matters impacting national accounts
* Collaborate with internal teams (category, pricing, and operations) to deliver competitive, customer‐focused solutions
* Maintain accurate CRM records (HubSpot), track pipeline performance, and report on revenue and conversion outcomes

About You

* Proven experience managing complex sales cycles, negotiations, and executive‐level stakeholder relationships
* Demonstrated ability to develop and deliver strategic account and business growth plans
* Commercial acumen with the ability to analyse customer data, market trends, and financial metrics
* Confidence presenting business cases and solutions to senior and executive‐level audiences
* Strong communicator and collaborator with the ability to consult, influence effectivelyHighly organised and results‐driven, bringing sound judgment, attention to detail

Benefits of working with COS

* Flexible hybrid workplace
* Modern Onsite Gym
* Annual employee incentive schemes
* Generous Reward and Recognition programs
* Commitment to professional development with ongoing training and career development opportunities
* Access to free Mental Health programs
* Birthday, Paid Parental Leave and Purchase Leave available
* Convenient location with free onsite parking
* Employee discounts on full product range
* Opportunity to participate in community welfare and charity initiatives
* Novated Lease / Salary Sacrifice for electric vehicles available
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