The role of Customer Service Officer involves delivering exceptional customer service to both internal and external customers on their initial contact with the organization.
* Provide the first point of contact to assist customers with their queries.
* Offer excellent customer service to internal and external customers.
* Ensure accurate receipt and recording of monies paid to the organization by the public and creditors.
* Monitor office supplies and stationery.
Key Skills and Qualifications
* Excellent communication and interpersonal skills.
* Able to work effectively in a team environment.
* Possess basic mathematical skills for handling cash transactions.
* Familiarity with office software and systems.
Benefits
* Opportunity to make a positive impact on the community.
* A dynamic and supportive work environment.
* Professional development opportunities.
What We Offer
* A competitive remuneration package.
* A comprehensive employee benefits program.