Mobile Case Manager Job Opportunity
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This role involves face-to-face engagements with customers, where you will utilise your solid case management experience to manage your day while providing timely and personalised claims management and on-the-spot treatment approvals in alignment with legislation.
You will provide workers compensation advice to stakeholders including workers, employers and providers, conduct community visits inclusive of but not limited to work sites or medical clinics, and pro-actively achieve the optimum outcome of recovery and early sustainable return to work for workers.
To succeed in this role, you will require proven case management experience, knowledge of NSW workers compensation legislation and regulations, effective listening and conflict resolution skills, excellent attention to detail, organisational skills, written and verbal proficiency, understanding of medical terminology and injury recovery timeframes, as well as an own vehicle with a 5-star ANCAP rating, insurance & current unrestricted NSW Driver's License.
EML is committed to maintaining a workplace where everyone feels valued and respected. If you are looking for a challenging opportunity that allows you to make a real difference in people's lives, we would like to hear from you.
* Deliver face-to-face assistance to workers and employers over a defined period of time.
* Provide workers compensation advice to stakeholders.
* Conduct community visits.
* Achieve the optimum outcome of recovery and early sustainable return to work for workers.
What We Offer
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EML offers a supportive team environment, opportunities for professional growth and development, and a competitive salary package.
We are an equal opportunity employer and welcome applications from diverse candidates.