Overview
Boutique Manager - Vacheron Constantin - King Street role at Vacheron Constantin. Reporting to the Brand Director, you will craft a universe within the boutique that delivers memorable client experiences and fosters a fulfilling employee environment.
Responsibilities
- Implement a strong clienteling approach to drive ambitious and sustainable business results.
- Develop relationships and initiate boutique activities to enhance the brand's reputation and desirability through networking and events.
- Drive CRM and clienteling initiatives, leading by example in building relationships with clients and prospects.
- Manage boutique operations in accordance with brand and group compliance policies.
- Design the optimum organization, recruit the right profiles, and ensure proactive talent pipeline.
- Coach, train, motivate, and inspire the team to achieve exceptional performance.
What will make you successful
- 4+ years of previous experience in retail management (high watchmaking knowledge is preferred or high-value luxury product).
- Track record of driving boutique performance from a qualitative, quantitative and operations perspective.
- Strong understanding of customer service needs, clienteling, and hospitality mindset.
- Self-starter with a team-player approach; excellent leadership, interpersonal and communication skills.
- Must be available to work retail hours including nights and weekends.
- Knowledge of the local market.
- Excellent computer skills.
Seniority and Employment
- Seniority level: Mid-Senior level
- Employment type: Full time
- Job function: Sales, Business Development, and Administrative
- Industries: Retail Luxury Goods and Jewelry
Note: This job description focuses on the Boutique Manager position and does not include external job postings or city-specific listings.
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📌 Boutique Manager - King Street, Sydney
🏢 Vacheron Constantin
📍 New South Wales