Resource will be expected to participate in on-site days as required by the client.
Key Skills
• IT Asset Management Expertise – Demonstrated experience managing hardware and software assets across their lifecycle (procurement, deployment, maintenance, and disposal).
• Hardware & Software Inventory Management – Proficiency with asset management tools and CMDBs (e.g., ServiceNow, SCCM, JAMF, Intune, or equivalent).
• Licensing & Compliance – Strong understanding of software licensing, entitlements, and vendor compliance requirements.
• Data Integrity & Reporting – Ability to maintain accurate asset data, generate reports, and support audit and compliance activities.
• Process Improvement – Experience developing and refining ITAM processes, standards, and documentation to improve efficiency and control.
• Vendor & Stakeholder Coordination – Skilled in collaborating with suppliers, procurement, finance, and IT operations teams to manage assets and contracts effectively.
• Analytical & Problem-Solving Skills – Strong ability to analyse data, identify discrepancies, and implement corrective actions.
• Knowledge of ITIL / Service Management Frameworks – Familiarity with ITIL principles and how ITAM integrates with service management and change control processes.
• Communication & Collaboration – Excellent written and verbal communication skills, with the ability to engage both technical and non technical stakeholders.
• Attention to Detail – High level of accuracy and accountability in managing asset records and documentation.
Key Qualifications
• Formal qualifications in Information Technology, Business, or a related discipline.
• ITIL Foundation Certification or equivalent understanding of IT service management practices.
• Certified IT Asset Manager (CITAM), CSAM, or similar professional certification in IT asset management.
• Experience using ServiceNow, SCCM, Intune, or other enterprise ITAM/CMDB platforms.
• Knowledge of ISO IT Asset Management) standards and associated compliance frameworks.
• Exposure to procurement, contract management, or vendor governance processes.
• Familiarity with financial management principles related to asset lifecycle costing, depreciation, and budgeting.
• Experience working in large, complex organisations or higher education environments.
• Strong understanding of cybersecurity and data protection requirements as they relate to IT assets.
Desirable Skills
• Professional qualifications in Microsoft Word, Excel, PowerPoint.
• Experience in IT Service Management platform ServiceNow and procurement methods