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Deal manager

Sydney
Zscaler
Posted: 20 January
Offer description

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate —we're focused on getting to the best ideas, faster. We build high‑performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high‑impact, high‑accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.


Responsibilities

* Ensuring quotes are accurate (technical and commercial), providing guidance on deal structures, advising on terms and managing non‑standard deals to offer creative solutions within business guidelines.
* Collaborating with sales teams, Rev Ops and legal to recommend the best approach to quoting/deal structuring while adhering to policies and guiding Sales on deal desk and quote‑to‑order processes.
* Influencing and coaching less experienced team members in their coverage area, motivating, championing and mitigating issues, and acting as a SME on Marketplace Offer Creation Process and Portals.
* Focusing on deals of simple to high complexity where analysis and/or data is required to resolve complex problems; skilled in improvising, making decisions, and resolving blockers in ambiguous scenarios.
* Identifying opportunities and giving actionable feedback to Deal Desk Leaders for improvement on processes, systems, CPQ tools, etc.


Minimum Qualifications

* 5+ years of Deal Desk experience in a high‑tech/SaaS hyper‑growth or enterprise company.
* Advanced Deal Desk business acumen, Subject Matter Expert (SME).
* Demonstrated knowledge of industry and geographic trends and utilization in deal strategy and structuring.
* Demonstrated coaching, mentoring, and leadership skills.
* Understanding of corporate organizational goals and how our team, individually and collectively, can impact or contribute to achieving those goals.


Preferred Qualifications

* Strategic thinker with a results‑driven approach and strong analytical skills.
* Proficient in Salesforce, SF CPQ, and Microsoft Office Suite.
* Deep understanding of sales processes and methodologies with attention to detail.


Benefits

* Various health plans
* Time off plans for vacation and sick time
* Parental leave options
* Retirement options
* Education reimbursement
* In‑office perks, and more


Equal Employment Opportunity Statement

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.


Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long‑term conditions, mental health conditions, sincerely held religious beliefs, or who are neurodivergent or require pregnancy‑related support.

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