Job Title :
IT Technician
Salary : 65k
AUD + Superannuation
Location -
Alice Springs, Northern Territory, Australia.
Qualifications and experience:
· Minimum experience as a
technician for 3 -5 years.
· We are looking for a person who
can multi -task and fix a wide range of devices for our customers.
· No front sales is required as
this role is dedicated to troubleshoot and repair phones, tablets &
possibly other daily use gadgets.
· Current experience in repairing
devices is required for this role.
· Micro soldering ability is not
required, however an interest in learning these techniques would be highly
desirable.
Requirements
Tasks and responsibilities:
· Using our computerised Job
ticketing system to review repairs requested by customers.
· Speaking with staff to clarify
repair details if needed.
· Troubleshooting & repairing
a wide range of mobile phones, tablets, laptops and other devices.
· This may include replacing
screens, charger ports, speakers, batteries, cameras & all small parts.
· Estimating and quoting
non -standard repairs.
· Identifying special parts
required to complete repairs (may involve speaking to parts suppliers)
· Testing functionality of
repaired devices.
· Recording notes on job -sheets
regarding repair, including noting parts used and operation of device testing
after repair.
· Monitoring & maintaining
spare parts inventory.
Benefits
Benefits:
· Employer Sponsored Visa.
· Permanent Residency (PR)
pathway after 3 years of employment.