Job Description
We are seeking a highly motivated and organized Support Coordinator to join our team. As a Support Coordinator, you will work closely with National Disability Insurance Scheme (NDIS) participants to understand their needs and goals, connect them with the right services, and break down barriers.
The ideal candidate will have experience in disability, community services, mental health, or similar fields, as well as strong administration and organisational skills. You will also have confidence working with digital tools and systems, particularly Excel, and be able to build rapport, communicate clearly, and support people from all walks of life.
This is an excellent opportunity to make a meaningful difference in the lives of NDIS participants and their families. If you are passionate about helping others and have a proactive, flexible mindset, we encourage you to apply for this rewarding role.
Key Responsibilities
* Build strong relationships with participants, their families, and support providers
* Help people understand and use their NDIS plans
* Coordinate supports and negotiate service options
* Travel locally to meet with participants face-to-face
* Balance your time between meaningful participant work and meeting targets
Required Skills and Qualifications
* Experience in disability, community services, mental health, or similar
* Strong administration and organisational skills
* Confidence working with digital tools and systems, particularly Excel
* The ability to build rapport, communicate clearly, and support people from all walks of life
Benefits
* A competitive salary package
* Use your pre-tax income to purchase a new or used car
* Discounts on Corporate Private Health Insurance, selected Kia vehicles, and white goods at Harvey Norman
* Discounted family gym memberships through Fitness Passport
* Supportive induction and learning opportunities
* 6 week's paid parental leave for primary carer
* Free coaching and counselling through our Employee Assistance Program
About Us
We are a purpose-driven organization that delivers a broad range of services focused on the wellbeing and independence of individuals, families, and communities across Queensland, Victoria, and New South Wales. We value inclusivity and diversity and are committed to making possibilities a reality.
We encourage applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD, the LGBTQI+ community, and people with disability.