This pay rate is inclusive of mandatory 25% casual loading.
The Service Management team is responsible for managing an effective change and release process for new capability and providing coordination and management of major incidents and problems. This includes managing the service catalogue, improving customer experience, creating engaged customers, and facilitating a trusted relationship with customers in operational and corporate support areas to achieve optimal outcomes for the department's strategic operational and business requirements.
Key Requirements
* At least 5+ years of relevant working experience in providing analysis, design, development, testing, implementation, documentation, and support services in the development of ServiceNow to a high standard.
* High level of expertise in the following areas:
o ServiceNow product knowledge in various domains including ITSM, ITOM, ITAM, SecOps, CMDB, SACM.
o Development of integrations with strategic platforms using REST, SOAP, JSON APIs.
o Development of solutions using scripted APIs, Flows, Catalog Builder, and Spokes (Workday, AWS, Azure).
HOW TO APPLY:
Please submit your resume (in MS Word Format) for consideration via the link below. A cover letter demonstrating your relevant experience may also be reviewed.
Your interest will be treated in the strictest of confidence.
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