This role provides leadership of several administrative workforce departments within People and Operations, including Service Support Unit; Switchboard; Patient, Reception and Mail Services; Workforce Analysis; and the Administration Workforce Relief Team
The Role
An opportunity has become available for a Corporate Services Manager and Workforce Analyst to join Gold Coast Health (GCH) where the focus of our strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.
You will
* Provide advice, including strategies to ensure the effective delivery of services that support the business needs of GCH
* Critically analyse and assess workforce resourcing within Administration Services utilising financial analysis tools
* Oversee the management of the Administration Workforce Relief Team coordination as well as Administration Rostering Services
* Undertake investigation analysis and reporting on key performance from established targets
About you
To be successful in this position you will require:
* Relevant experience in large, complex team management and workforce analytics is required
* While not mandatory, a relevant qualification would be well regarded
* Evidence of vaccination, or be able to be vaccinated against and remain vaccinated against - Measles, Mumps, Rubella, Varicella, Pertussis
* Tuberculosis screening, to identify if the tuberculosis vaccination may be required
* Declaration of serious discipline history must be disclosed
* Criminal History Screening will be required for new employees (GCH will cover cost)
Benefits
* Flexible work options
* Career Development
* Salary Packaging
* Modern Facilities
* Diverse Work Culture
* Research Opportunities
* 12.75% super
* 17.5% leave loading
Salary
* Permanent full time
* Base salary ranging from $ $ per annum
About Us
Administration Services provides support services to all areas within the Gold Coast Hospital and Health Service (GCHHS). This position also manages the Administrative Workforce Relief Team, Switchboard, Reception and Patient Services within GCHHS.
About Gold Coast Health
* Nationally and internationally recognised location for innovative medical research and health care
* Annual operating budget exceeding $1.5 billion
* More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
* Secondary and tertiary health services across more than 20 facilities
* Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
* A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
* Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong
How to Apply
Click APPLY to submit your application by Friday, 16 January 2026
Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.
Job Ad reference: GC672201
Please note: no third-party applications will be accepted.