Who?
Bright, bubbly, and reliable legends
What?
2x Casual customer service opportunities in the Front Bar and Gaming Room
When?
The sooner the better
Where?
The G - the hotel in the heart of town, Mount Gambier Hotel.
Why?
Because excellent service and cold drinks are essential. And our crew are good fun
And how much?
Casual level 2 and 3 rates in the Hospitality Industry (General) Award 2020. Check out Fair Work for more info.
ABOUT YOU
The successful candidate will have a friendly and approachable character with excellent communication skills and initiative.
* Flawless customer service with a consistently positive attitude
* Reliable, flexible, and excellent communication skills
* Proficient English language skills
* Eager to learn, grow and develop
* Knowledge of relevant work health and safety legislation and food safety standards
* Competent and trustworthy cash-handling skills
* Willing to obtain RP and Advanced Gaming Certificate
ABOUT THE ROLE
There are two jobs available for 10 to 30 hours per week, working evenings and weekends is essential. The successful candidates will have evidence of their Responsible Service of Alcohol (SA), your Basic Gaming Certificate is preferred but not essential.
* Ensure excellent and professional customer service at all times
* Set up and reset specific activities as directed
* Undertake general waiting and service duties of food and beverages
* Proficient in the professional service/supply, dispensing/mixing of liquor and other alcoholic and non-alcoholic beverages
* Ensure all gaming areas are cleaned to the required standard
* Ensure all gaming furniture and equipment are maintained to the required standard
* Ensure correct lighting/music/amenities and general ambiance of the gaming room is maintained to the required standard
* Ensure food, coffee & beverage presentation to the guests is to the required standard
* Ability to mix a wide range of sophisticated cocktails
* Communicate and liaise with team members, kitchen, and other areas of operations
* Efficient and thorough knowledge of the point-of-sale operating system
* Must participate and achieve targets of add-on sales, up-selling, and spending per head
* To maintain the clean and neat presentation of the work area – bar and or restaurant area(s) by adherence to all operating policies and procedures
* Follow Standard Operational Procedures and/or Safe Work Procedures for all areas of the hotel at all times as per WHS Act 2012
* Ensure personal compliance with Responsible Service of Alcohol (RSA)
* Any other duties directed by Management
* Hospitality Industry General Award
ABOUT US
The Mount Gambier Hotel has been a perfect meeting place for locals for over 150 years. A perfect stop-off for travelling corporates and a destination for tourists to enjoy fantastic service, comfortable accommodation, great food, and good times.
Locally inspired - whether it be breakfast, morning coffee, lunch, or dinner – every dish pays homage to home-grown heroes mostly sourced from our beautiful Limestone Coast region, whilst providing a relaxed place to connect and engage over a vast selection of brews, wines & spirits.
APPLYING FOR THE JOB
* Apply online now via the link and have your up-to-date resume ready to upload, the more we know about you, the better
* Complete all the questions in the application honestly (approx. 10 minutes)
We look forward to hearing from you
Mount Gambier Hotel
5290