The name with cult-status
El Jannah is a name (and feast) on the lips of many. A family-owned business from humble beginnings, El Jannah thrives off plating up simple, soulful Lebanese-Australian food to its rapidly expanding cult-following. With such an exciting expansion phase, we’re on the hunt for a passionate, experienced Assistant Store Manager to join our EJ family.
The purpose (and flavour) of the role
Feel supported as you work closely with our Store Manager to deliver operating procedures, policies and the highest level of service (and delicious food) to our awesome customer base. EJ’s Assistant Store Manager will be responsible for maintaining the same high standard, knowledge and policies within current and upcoming stores. We want you to know what we do and how we do it, well. Our team becomes family, so we want you to feel confident to achieve our business goals, together.
Key EJ Responsibilities
An iconic duo - working closely with the Store Manager on daily store operationsBring a positive, welcoming vibe to the roleEnsure our awesome customers experience a consistent EJ experience. Our service (and delicious feast) always leave them satisfiedDrive and motivate the team. Everyone needs some hype. Bring it!Assist the Store Manager to strive to exceed KPI’s and store profitabilityStaff training and coaching for on-going improvement and efficiencyManage team rostering and financial targets within the businessOur customer’s become our extended family. Ensure Food Safety standards are always adhered to store-wide, so that they can trust we’ve got themPride yourself in your store’s excellent standard. Cleanliness of machines and equipment will bring efficiency to the functionality of your EJCustomer and staff safety comes first, everytime. Always adhere to WHSBe on top of stock level management. Having less Famous Garlic Sauce to pair with our Legendary Charcoal Chicken is just not a vibe.
Sound like you?
Instinctive leadership qualities to help nurture your team (AKA your work fam)Completed (or willing to undertake) a Food Safety Supervisor coursePrevious experience in a management role within the hospitality industryUp for a challenge and is passionate about good, soulful food and customer journeyGood verbal and written English communication skillsExcellent people management skills and if conflict arises (because sometimes it does, we’re only human) be able to resolve it quickly and efficientlyA people person with an approachable personality. Bring that good vibe in-store!Excellent interpersonal and communication skills. You’ll be dealing with your customers on the daily. Show them how passionate you are about them, and our menuA great attitude to willingly complete store tasksMicrosoft Office software wiz (Word, Excel and Outlook are another combo we like at EJ)
Hungry to be our next Store Manager? Apply now!
We cannot wait for you to become a part of our El Jannah family.