At Endeavour College of Natural Health, people come first – whether they are students, academics, operational staff or clients. Having a shared passion and purpose brings a strong sense of unity to our team. Our core values, mission, and sense of community are at the centre of everything that we do – combined with a dedication to natural health.
Job Description
The Clinic and Campus Administrator (CCA) supports the smooth operation of campus and clinic environments by delivering high-quality student support and administrative services. Working collaboratively across both functions, CCAs provide consistent coverage, assist students and staff, and contribute to a safe, welcoming, and efficient learning environment that enhances the overall student experience.
Primary duties will include but are not limited to:
* Provide high-quality front-of-house, administrative, and operational support across both campus and clinic environments to ensure a welcoming, efficient student and client experience.
* Support day-to-day clinic operations, including reception, bookings, payments, stock control, student onboarding, and maintenance of compliant clinical records.
* Deliver student-centred support services, acting as a first point of contact for enquiries, maintaining accurate student records, and assisting with access, equity, and international student queries.
* Coordinate and maintain campus and clinic facilities, resources, events, and shared spaces to support safe, functional, and well-resourced learning environments.
* Uphold compliance, privacy, and Work Health & Safety obligations, including hazard reporting, first aid and fire warden duties, and contractor and visitor compliance.
Qualifications
* Bachelor/Diploma level competency in any relevant discipline is an advantage but not essential
* Strong interpersonal and communication skills with a student- and client-centred focus.
* Ability to manage multiple priorities across student support, clinic operations, and campus administration.
• Solutions-focused approach with strong problem-solving and conflict resolution skills.
* High level of accuracy in administration, record-keeping, and financial processes.
* Knowledge of compliance, WHS, and privacy requirements in an education/clinical setting.
* Flexibility to work across both streams as required by the needs of the campus.
Additional Information
* There are 2 x available positions. Start time is 8am-4pm, M-F.
* This role is covered under the Educational Services (Post-Secondary Education) Award 2020 and is classified as general staff at Level 4.2.
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuringwe'reattracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
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