Administrative Funeral Coordinator
This position plays a pivotal role in providing exceptional support to our funeral services team. The successful applicant will be responsible for creating a welcoming and professional environment, handling client inquiries, and ensuring seamless administrative operations.
Key Responsibilities:
* Act as the primary point of contact for clients and visitors
* Maintain reception areas to reflect a high level of professionalism and organization
* Provide administrative assistance to the team, including data entry, document preparation, and communication with service providers
* Handle payments, accounts, and associated correspondence
* Accurately complete funeral documentation within set timeframes
Required Skills & Qualifications
The ideal candidate will possess:
* Experience working in a customer-focused environment
* Competency in keyboarding and computing skills, as well as telephone operation
* Excellent interpersonal and communication skills, both in-person and over the phone
* Sensitivity when dealing with grieving individuals and their values, beliefs, and traditions
* Ability to work effectively within a close-knit team environment
* Desire to undertake ongoing training and development programs
* Effective conflict resolution and empathy skills
* A current Justice of the Peace certification or eligibility to obtain it
About You
As an Administrative Funeral Coordinator, you will have the opportunity to develop your skills, build meaningful relationships, and make a lasting impact in the lives of those we serve.