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Administration officer

Brisbane
Licensing Advice Australia Pty Ltd
Administration Employee
Posted: 24 January
Offer description

Licensing Officer / Administration

Location: On-site (WFH flexibility after probation)

Job Type: Full-time from our Bowen Hills office

Salary: $65,000 per year to start, increasing to $70,000 after 6 months of probation

Bonuses: Annual bonus + performance-based incentives

Start Your Career in Licensing with a Growing Business

We're looking for a motivated and detail-oriented individual to join our Builder team as a Licensing Officer (Administration). This is an intermediate role suited to someone who is eager to learn, comfortable working with paperwork, and keen to understand how construction licensing works across Australia. You don't need prior experience in licensing - just bring curiosity, a strong work ethic, and solid admin skills.

You'll receive one week of structured product training followed by one week of live learning with support from our team.

Who We Are

Licensing Advice is a boutique consultancy that helps tradespeople and builders across Australia navigate the often-complicated licensing process. We work with clients from all trades and business sizes, ensuring they understand what's needed and how to meet regulatory requirements. We're a small, growing team that values accuracy, service, and efficiency - and we're just getting started.

What You'll Be Doing

* Preparing and processing construction licensing applications from start to finish
* Reviewing client paperwork and confirming all details are complete and compliant
* Reading and interpreting building plans as part of the application process
* Applying relevant legislation and staying up to date with changes across Australia
* Speaking with regulatory bodies to clarify requirements and progress applications
* Completing reference calls and writing detailed reference reports
* Using creative writing skills to prepare high-quality project descriptions and reports
* Building and maintaining a personal portfolio of completed applications and projects
* Responding to client emails and phone enquiries in a professional and approachable manner
* Maintaining accurate internal client records and checklists

What We're Looking For

* Strong verbal communication skills
* High attention to detail and accuracy
* Confidence using Google Docs, Sheets, Hubspot, Gmail, and internal systems
* Ability to learn quickly and follow structured processes
* Comfortable speaking to clients on the phone
* Minimum 12 months administration experience is preferred

Why You'll Love Working With Us

* $65,000 starting salary, increasing to $70,000 after 6 months probation
* Always finish by 4 pm on Fridays - paid until 5 pm
* Your birthday off every year - no questions asked
* We close for Christmas and it's fully paid - you don't use your annual leave
* Work-from-home flexibility after probation
* Annual and performance-based bonuses
* Real opportunities to grow your career as the business expands
* Friendly, down-to-earth team with a supportive culture
* Your work directly supports small businesses across Australia
* At Licensing Advice, we are committed to the wellbeing of our team. You'll find a genuinely supportive environment where colleagues truly care for one another

To Apply

Send us your resume and a short cover letter explaining why this role interests you.

We're looking for the right applicant to start on Monday the 16th of February.

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