About the Role
Leading a team of Care Coordinators you will facilitate high-quality service provision while ensuring that contract and service eligibility expectations are met across existing and new in-home Aged Care services across the Rockhampton region.
This is a Permanent Full Time position located in Rockhampton for a strong leader to provide stability and support to their team, encouraging growth and fostering a positive culture.
The successful candidate will have strong knowledge and experience in local in-home Aged Care services and funding, be a relationship focused leader and have experience in networking and business development within the community services sector to drive the growth of our Aged Care programs.
You will be skilled in change management to support the upcoming implementation of the Support at Home program.
Key Responsibilities
Manage programs ensuring compliance with legislation, standards, contracts and internal policies
Lead and develop Care Coordinators, fostering partnerships with the extended Aged Care teams
Align program services with budgets, business plans, client needs and rostering requirements
Develop systems for effective program management and ensure quality per legislation and funding standards
Conduct audits, manage risks, liaise on high needs clients, and promote continuous improvement
Handle escalations and complaints, advise on state-wide program status, and support team development and growth
Successful candidates will be required to clear probity checks including a National Criminal History Record Check and an Aged Care Statutory Declaration.
Skills & Experience
Leadership experience within community services
Understanding of local in-home Aged Care funding streams and legislation
Business development and networking skills
Experience working in dynamic, high-volume environments
Ability to facilitate change management and create positive team culture
Current Australian drivers licence
Qualifications in Human services or similar
Strong time management, multitasking, prioritising and organisational skills
About the Organisation
Enhance the lives of older Australians by joining the Life Without Barriers team.
Guided by every client's individual needs and interests, our personalised in-home Aged Care services focus on empowering every person to maintain their home comforts, health, and connections within their community.
Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia.
We support children, young people and families, people with disability, older people and people with mental illness.
We work with people who are homeless and refugees and asylum seekers.
Join a community of people dedicated to breaking down barriers.
We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants.
We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.
Benefits
Thorough induction program
Career pathways across a national organisation
Attractive remuneration package with a monthly rostered day off (Think 12 extra long weekends a year)
Up to $15,900 of your annual salary tax-free through Salary Packaging, increasing your take-home pay
Access to Fitness Passport benefits (workplace health and fitness program that gives you and your family access to a choice of gyms and pools across your area)