We're seeking a motivated professional to handle customer enquiries in accordance with established policies and procedures.
This role involves identifying customer needs through questioning techniques, investigating issues, and resolving queries in a timely manner.
* The ideal candidate will have knowledge of banking products and services, excellent communication and interpersonal skills, and empathy for customers' financial circumstances.
The selected candidate will participate in staff training and development as required, enabling them to contribute effectively to the team's goals and objectives.
Becoming part of our organisation means being committed to sustainable development and making a positive impact on society.