ANZ Mortgage Solutions Surf Coast is a newly established franchise backed by one of Australia's most trusted banking brands. We specialise in residential lending, refinancing and customer-focused mortgage solutions across the Surf Coast and surrounding areas.
We're seeking an experienced Loan Writer / Lending Associate to join us at an early stage and support loan processing, settlements and client experience as the business grows.
About the role
This is a hands-on role suited to someone who understands the end-to-end lending process and enjoys taking ownership of loan files from submission through to settlement.
You'll work closely with the Principal and clients to ensure a smooth, professional lending experience.
Key responsibilities
* End-to-end loan processing (PAYG and self-employed clients)
* Preparing and lodging loan applications with ANZ
* Managing supporting documentation and compliance requirements
* Liaising with customers, bankers, valuers and settlement agents
* Managing conditional approvals through to settlement
* Maintaining accurate CRM records and file notes
* Supporting pipeline management and workflow prioritisation
About you
* Minimum 1+ years' experience in loan processing, mortgage broking or bank lending preferred.
* Strong understanding of residential lending policies and documentation
* Experience with ANZ products (highly regarded but not essential)
* High attention to detail and strong organisational skills
* Clear written and verbal communication
* Proactive, reliable and client-focused
* Comfortable working in a small, growing business environment
What's on offer
* Join a new franchise from the ground up
* Backing of a major bank brand
* Salary range $80,000 – $100,000 + super, based on experience
* Flexible working arrangements for the right candidate
* Long-term career progression as the business grows
* Supportive, professional and down-to-earth work environment