ROLE IN A NUTSHELL
Established in Melbourne in 2014, Elka Collective blends timeless sophistication with a relaxed approach to luxury, through collections crafted to evoke confidence and a sense of effortless contemporary appeal. Our purpose is to redefine modern sophistication by creating enduring pieces that inspire confidence and elegance in all facets of the Elka Collective woman's life.
We're looking for enthusiastic and customer-focused Casual Retail Assistants to join our new team at Elka Collective Malvern Central David Jones. As the face of our new concession, you'll play a key role in delivering an exceptional shopping experience, helping customers feel welcomed, inspired, and confident in their purchases while bringing the Elka Collective brand to life in-store.
This role is perfect for someone who loves fashion, thrives in a fast‐paced retail environment, and enjoys working as part of a supportive team. Whether you're assisting with styling, maintaining visual merchandising standards, or keeping the floor running smoothly, your positive attitude and attention to detail will make every customer interaction count.
WHAT YOU'LL BE DOING
* Provide outstanding customer service, ensuring a positive shopping experience
* Assist customers with product selections and offer styling advice
* Maintain store appearance, ensuring it's clean, organized, and visually appealing
* Handle transactions efficiently and accurately at the register
* Stock and replenish merchandise, ensuring product availability
* Support store operations, including inventory management and visual merchandising
ABOUT YOU
* Passion for providing style advice to make a difference in our customers lives and make their day
* Experience in a customer-facing sales/retail role in a team environment
* Able to commit to a shift pattern and some flexibility to assist in peak trade periods
* You can adapt your selling style to meet the needs of the customer in front of you
* Excellent communication and interpersonal skills
JUST SOME PERKS WE OFFER
* Generous discounts - Up to 50% off top brands like Review, Superdry, Black Pepper and Elka Collective
* Wardrobe Allowance - Generous quarterly wardrobe allowance to encourage you to wear our brand to work
* Training and development - We want you to grow and get the most out of your role
* In-store incentives
* Well-being matters - Free access to Mental Health Professionals through our Employee Assistance Program
* And more – because work should come with awesome perks!
READY TO MAKE AN IMPACT?
If you're passionate about premium fashion, love creating meaningful customer connections, and want to be part of an exciting new concession store launch, we'd love to hear from you. Join Elka Collective Malvern and be part of a team that celebrates style, confidence, and exceptional customer experiences.
We value diversity and inclusion in all forms and hire based on capability and performance.
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