Job details
About The Client
Our client is a leading provider within the waste operations industry, committed to delivering reliable and efficient services across Brisbane. With a strong focus on customer satisfaction and operational excellence, they are seeking a motivated and detail-oriented individual to join their team as an Administration Investigator based in Banyo.
What You Will Be Doing
As a fleet officer, you will play a key role in supporting the waste operations team by investigating service issues, resolving customer queries and ensuring accurate record-keeping. This is a hands-on and varied role where youll work closely with drivers, operations and customer service teams to identify and resolve discrepancies. Youll also provide administrative support to ensure the smooth day-to-day running of the department.
Key Responsibilities Include
* Reviewing service records, run sheets, and GPS data to resolve customer queries regarding household bins
* Investigating missed services, incorrect bin placements, or irregular collections
* Liaising with drivers, operations and customer service teams to resolve issues
* Preparing investigation reports and maintaining accurate records
* Tracking driver hours and ensuring compliance with scheduled breaks
* Entering driver run sheets and allocating daily work
* Assisting with fatigue management
* Supporting general administration functions within the waste operations team
What Youll Need
* Previous experience in an administration role
* Previous administration experience
* Strong organisational skills and high attention to details
* Current drivers licence and reliable transport
* Ability to pass a pre employment medical and police clearance
* Ability to work full-time hours: training 8am4pm for the first 24 weeks, then 6am2pm Monday to Friday
Whats In It For You
* Monday to Friday hours no weekend work
* Hands-on and varied role with opportunities to expand your skills
* Supportive and collaborative team culture
Apply now
Darcy Bailey - Recruitment Coordinator
Phone
Email
7310J
About WorkPac
WorkPac is Australia's largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.
Equal Employment Opportunity
At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.