Job Description
As Airport Manager, you'll lead all airport operations to deliver safe, efficient and customer-focused outcomes across customer service, ramp, baggage and regulatory compliance.
You will act as Qantas' primary airport representative, owning relationships with airport authorities, regulators, unions, ground service providers and business partners.
Responsibilities
* Lead, engage and develop high-performing airport teams
* Drive operational performance and customer experience
* Secure permanent, full-time opportunities across Sydney, Melbourne, Perth and Brisbane
* Work closely with the Head of Airport and the central Airports team to lead day‐to‐day operations
* Drive longer‐term transformation initiatives while ensuring service standards are met and continuously improving performance, efficiency and customer outcomes
* Maintain the highest standards of safety and compliance
Qualifications
* Proven senior leadership experience in a large, complex operational environment with a sizeable workforce
* A strong track record of driving safe, efficient operations and achieving KPI, financial and customer outcomes
* Demonstrated capability in leading people performance, including coaching, development and performance management
* Experience managing industrial relations, union engagement and workforce change constructively
* Strong stakeholder management skills, including regulators, airport authorities and third‐party service providers
* Commercial and analytical capability, with the ability to assess risk, cost, labour and operational impacts
* Experience leading and embedding operational improvement and change initiatives
* A safety‐first mindset with sound knowledge of regulatory, WH&S and assurance frameworks
* The ability to remain calm and decisive under pressure in a live operational environment
* Excellent communication skills and professional presence, representing the Qantas brand at senior levels
Benefits
* Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends
* Make use of flexible leave options including 18 weeks paid parental leave and additional purchased leave options for eligible employees
* Access to thousands of rewards through partnerships, including discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment
* Salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships
* Wellbeing support through mental health resources, an interactive wellbeing app and a tailored nutrition plan
Equal Opportunity
The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.
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