Location: Doone Kennedy Hobart Aquatic Centre
Group: Community and Economic Development
Employment status: Casual
Classification: DKHAC Employee Level 1
Salary range: $38.08 per hour (21+ rate), inclusive of 20% casual loading + 13.5% superannuation. Junior rates will be adjusted accordingly.
Benefits:
* Build and shape a positive team culture.
* Free membership to Doone Kennedy Hobart Aquatic Centre.
About the role
In this role, you will have a positive and energetic attitude, deliver a high level of customer service, and play a role in communicating and promoting centre programs and overall fitness facilities.
Responsibilities
* Deal efficiently, accurately, professionally and confidentially with all telephone calls and front counter enquiries to achieve a positive customer service experience.
* Assist the Centre members and users with a range of services within the operations of the centre including point of sale, cash handling functions, memberships, retail, programming and general enquiries.
* Develop a comprehensive knowledge of all specific functions within the centre, including health and fitness, operations, programs, aquatic programs, group bookings and café, and promote and provide quality customer care at all times.
* Provide accurate point of sale, cash handling and reconciliation.
* Ensure all record keeping is accurate, and details are maintained confidentially.
* Maintain a professional retail area that includes restocking of shelves and presentation of all merchandise.
Qualifications
* Completion of Year 12 or Certificate III or higher in Business Administration or relevant experience.
* Current Registration to Work with Vulnerable People (RWVP).
* Availability to cover up to 7 days per week, with flexibility for requested days off.
About us
The City of Hobart offers exceptional services and facilities that support the wellbeing, safety and participation of the community. We provide a range of services, a supportive work culture and continuous learning and development opportunities.
We offer:
* Above Award wages and Employer Superannuation at 13% with salary sacrifice options.
* A wide range of leave entitlements.
* Health and Wellness programs, including onsite gyms.
* Free membership at Hobart Aquatic Centre.
* An Employee Assistance Program.
* Corporate Health Plan discounts with BUPA, St. Luke's and Medibank.
#J-18808-Ljbffr