Job Opportunity: Airport Duty Manager
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We are seeking a highly skilled and experienced professional to join our team as an Airport Duty Manager. This exciting opportunity will see you take on a supervisory role, overseeing the delivery of exceptional customer service to our valued clients.
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The successful candidate will be responsible for coordinating with ground handling agents and ensuring seamless flight operations. Key responsibilities include:
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* Supervising airport teams to achieve on-time flight closure and passenger boarding
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* Coordinating efficient duty allocations of manpower during duty periods
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* Providing support in case of flight disruptions and passenger-related challenges
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* Ensuring compliance with safety, security, quality, and environmental management policies
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What You Need:
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To be successful in this role, you will require:
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* A relevant college or university qualification
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* Minimum 4 years of experience in airline or reputable ground handling operations at supervisory level
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* Excellent communication skills with fluency in English language
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* Knowledge of Weight and Balance, Ramp Handling, and Dangerous Goods Regulations
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* Ability to work under pressure while maintaining high levels of customer service standards
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* Good understanding of conditions of carriage, International Civil Aviation Safety, and Security procedures
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* Experience in areas such as Passenger Services, Baggage Services, Ground Operations, and Ramp Handling
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* High level of computer literacy
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* Excellent customer focus and service delivery
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Why Choose Us?
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Our organization is dedicated to delivering excellence across various businesses. We offer a unique opportunity to grow your career and contribute to our proud story of spectacular growth and determination.
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Join us in shaping the future of our industry and making a meaningful impact. If you have the drive, passion, and expertise to succeed in this challenging yet rewarding role, we want to hear from you!