Job Description - Sales Manager (MICE) (HOT0BL85)Job Number:HOT0BL85Work LocationsHilton Sydney, 488 George Street, Sydney 2000Iconic 598-room Hilton Sydney is located steps from Town Hall station and the QVB Light Rail stop. Our operations include one of the largest conference and event spaces in the city, the glass brasserie, and the heritage-listed Marble Bar. As a Sales Manager at Hilton Sydney, you will be responsible for soliciting business and maximizing revenue from selected corporates, professional conference organizers, and event companies, aligning with the hotel’s revenue strategies, delivering both events and accommodation business.What will it be like to join the Hilton Sydney team?Joining an award-winning culture and a globally recognized Great Place to Work means:Competitive pay and quarterly sales incentivesMonthly dry cleaning allowance for your business wardrobe100 discounted travel nights per year at over 7,000 hotels worldwideOpportunities for career progression and varied experienceFlexibility to balance work and personal lifeAccess to over 3,000 learning and development coursesWhat will I be doing?The Sales Manager proactively identifies and captures opportunities in Groups, MICE, and high-rated leisure segments. Reporting to the Director of Sales, the role focuses on promoting Hilton Sydney to key agents, clients, and industry partners.Primary ResponsibilitiesIdentify and capture opportunities in Groups and MICE segments, focusing on past bookings and acquiring new business to meet revenue goals.Identify ancillary revenue opportunities across market segments for revenue optimization.Assist in market intelligence gathering, site inspections, events, trade shows, and networking activities, in line with revenue strategies and collaborating with the Hilton team.Job Specific CompetenciesDevelop business in GM&E and high-end leisure segments through proactive prospecting.Align sales activities with department revenue goals.Create and update detailed account plans with clear objectives.Monitor market intelligence, including competitor rates and offerings, to inform strategy.Stay informed about hotel strategies and market conditions.Explore all relevant business opportunities and participate actively in lead generation.Use tools to analyze market trends and identify opportunities.Achieve a minimum of 15 calls daily and 10 sales activities weekly.Present account performance and market intelligence at monthly meetings.Report monthly activities and support revenue planning and rate reviews.Support client relationship building through site inspections, entertainment, and familiarization trips, which may require working evenings and weekends.Qualifications and Experience:Minimum two years’ experience in a similar rolePreferably tertiary qualificationsAbility to work under management direction and as part of a teamPrevious hotel sales experience preferredSelf-motivated with strong administrative and communication skillsCustomer-focused with solution-oriented approachAbility to build relationships internally and externallyPositive team involvement and interaction at all levelsExcellent verbal and written communication skills
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