WHO IS LUMI?
We are a fast-growing non-bank lender that provides business loans and lines of credit to small medium-sized enterprises (SMEs). We help Australian businesses achieve
sustainable financial success
by offering
fast, fair,
and
flexible
finance solutions powered by our
innovative lending approach.
We aim to be the
financial catalyst
for
Australian businesses
to
thrive
, not just survive.
WORKING AT LUMI
We are building a culture where you can grow and make a difference for customers. We are looking for people to join us on this journey who are passionate, curious and great problem-solvers. We are incredibly proud of our awards, including most recently our Deputy CEO, Anna Hawter, receiving the Finnies'
2025 Outstanding FinTech Leader of the Year
award. We also ranked in the top #3 on the
2024 Australian Financial Review BOSS Best Places to Work
Banking, Superannuation and Financial Services list,
2023 Best Workplace Diversity
Award by FinTech Australia and the
2022 Empowering Innovation Affie Award
. We also ranked
#36
among the
fastest-growing technology companies in Australia
in the
2022 Deloitte Technology Fast 50
Australia. We foster a workplace where everyone feels a sense of belonging and respect and can reach their full potential. If you need any adjustments for a fair recruitment process, please let us know when applying.
OUR VALUES
Egos at the door
We own. We don't judge. We don't blame. We are open. We are in this together. We are respectful.
See the customer
We show up. We understand. We anticipate. We do what we say. We genuinely focus on solutions.
Think lean
We make things simple. We are resourceful. We understand the problem. We think ahead.
Learn to grow
We are curious. We challenge. We try. We fail forward. We learn. We try again.
THE ROLE
At Lumi, product design goes beyond pixels. It's about
solving real customer problems that drive the business forward
. Our designers own the process, partner with product and engineering, and make decisions based on research, data, and strategic thinking. We value autonomy, clarity, and speed, and expect designers to balance creative vision with practical execution.
As a Product Designer at Lumi, you'll take ownership of features and mid-sized projects that shape Lumi Finance's products. You'll move fluidly from discovery to delivery, turning problems into thoughtful, user-centred solutions that deliver customer and business impact.
* Own the end-to-end design of features and mid-sized projects, from research and concept through to production-ready delivery.
* Contribute to key product metrics by designing holistic solutions that balance user needs with business outcomes.
* Use research, data, and insights to make designs defensible and impactful.
* Collaborate effectively with product managers, engineers, and other stakeholders, knowing when to involve others and how to integrate feedback.
* Clearly articulate design decisions and simplify complex ideas into clear, understandable concepts.
* Extend and maintain Lumi's design system by producing scalable interaction and visual design patterns.
* Deliver consistently strong design work that pushes projects forward with minimal iteration.
* Approach problems with curiosity, challenging assumptions constructively while balancing constraints.
THIS PERSON IS SOMEONE WITH
You're a product designer who's confident in your craft and ready to take on bigger challenges, with the drive to keep growing your impact.
* Proven product design experience
, covering research, discovery, prototyping, and delivery.
* Fluency in UX processes
and strong skills in both interaction and visual design.
* Experience designing for
digital products
, with exposure to financial services or complex systems a plus.
* A
research and data-informed mindset
, using insights to guide and validate your design decisions.
* Strong collaboration skills, with the ability to
work independently
while contributing as part of a cross-functional team.
* Clear communication and storytelling abilities
, adapting your style to different audiences.
* A
systems-thinking approach
, designing with scalability and long-term impact in mind.
* Personal effectiveness — you seek feedback, pursue growth, adapt quickly to change, and follow through on commitments.
* Resilience and patience in solving complex or ambiguous problems.
PERKS & BENEFITS
* Wellbeing:
Free counselling, seasonal activities, Wellbeing Allowance, wellness room, flu shots
* Work Life:
Home Workspace Allowance, Purchased Leave, Parental Leave, Parental Flex Leave, Lumi Life Leave for challenging events, breastfeeding/expressing space
* Social & Food:
Monthly lunches, regular celebrations, stocked kitchen, beer & kombucha on tap, board games, ping pong, rooftop BBQs
* Rewards & Recognition:
Competitive pay, referral bonuses, shout-out recognitions
* Community Support:
Paid volunteer leave, diversity celebrations, company volunteer days
* Career & Growth:
Advancement opportunities, higher education sponsorship, hackathons