Reimagining security in environments where care comes first.
At Certis Security Australia, we go beyond traditional security. We combine technology, intelligence, and human expertise to create safer environments — especially in critical sectors like healthcare.
We are seeking experienced Security Officers with a background in healthcare or similar high-responsibility environments to join our team supporting essential healthcare services.
About the Role
Reporting to the Security Supervisor, you will be part of a team delivering integrated security services across healthcare facilities.
This role requires more than presence — it calls for situational awareness, empathy, and proven experience in healthcare security. You will play a key role in ensuring safety while supporting the operational needs of clinical staff and the wellbeing of patients and visitors.
Key Responsibilities
* Maintain a safe and secure healthcare environment through proactive patrols and monitoring
* Respond to incidents and emergencies with professionalism, sound judgement, and care
* Manage access control in line with strict healthcare protocols
* Deliver a high standard of customer service, recognising the sensitive nature of the environment
* Accurately document incidents and maintain confidentiality at all times
* Work in partnership with healthcare staff to support patient care and site operations
About You
You are a capable and professional Security Officer who brings:
* Demonstrated experience in healthcare security, hospital settings, or similar environments
* The ability to operate confidently in high-pressure and sensitive situations
* Strong communication skills and a calm, respectful approach
* Proven conflict resolution and de-escalation capability
* A proactive mindset aligned with continuous improvement and teamwork
Mandatory Requirements
* Current Victorian Security Licence (Certificate II or higher)
* Current First Aid & CPR certification
* Full working rights in Australia
Why Join Certis?
At Certis Group, we invest in our people and continuously evolve how security is delivered.
* Competitive remuneration with flexible casual opportunities
* 24/7 rotating roster across a stable and essential sector
* Access to employee benefits and retail discounts
* Wellbeing programs supporting mental, physical, and financial health
* Employee Assistance Program (EAP) for you and your family
* A diverse and inclusive workplace where your contribution is valued
Our Approach
We are guided by our commitment to:
* Advanced Security Solutions – Leveraging technology and data-driven insights
* Service Excellence – Delivering consistent, high-quality outcomes
* Integrity & Accountability – Acting with professionalism and trust
* People & Purpose – Supporting our clients, communities, and each other
Apply Now
If you bring hands-on healthcare security experience and are ready to contribute to a forward-thinking security organisation, we invite you to apply and be part of Certis.
Diversity Statement
Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.
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