We are seeking a talented Operations Coordinator to join our organization. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless experiences for clients.
* Main Responsibilities:
* Be the primary point of contact for clients, delivering top-notch service over the phone and via email.
* Ensure seamless experiences while coordinating between clients and skilled technicians.
* Schedule installations, maintenance, and repairs for residential home lifts, keeping operations running like a well-oiled machine.
* Tackle administrative tasks and deliver exceptional customer service.
About You:
* A confident, professional, and clear communicator with strong phone and email skills.
* Highly organized, detail-oriented, and composed under pressure.
* Proactive problem-solver who thrives on juggling tasks, planning ahead, and solving problems.