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Head of swim school

Mildura
ELMO Cloud Recruitment
Posted: 21 January
Offer description

Introduction


About Aligned Leisure

Aligned Leisure is a 100% owned subsidiary of the Richmond Football Club, established to manage the operations of Richmond's health, fitness and leisure business activities. Supported by the people, systems and culture of the Richmond Football Club, Aligned Leisure operates more than 50 leisure centres, aquatic facilities, stadiums, gyms and community venues across Victoria and New South Wales.

At Aligned Leisure, culture is paramount. We are committed to developing our people in a supportive, values-driven environment where connection, authenticity and care matter. Our people are encouraged to thrive and win together – supporting one another, telling our stories, and building genuine relationships with the communities we serve.

If you are passionate about regional communities, enjoy leading teams, and want to make a tangible difference through sport, recreation and water safety, we would love to hear from you.





Description


Key Responsibilities

1. Delivery of Swim School and School Swimming Programs

* Lead and manage all Learn to Swim, School Swimming, squad and aquatic education programs at Mildura Waves
* Build strong, collaborative relationships with local primary and secondary schools to grow participation in School Swimming programs
* Coordinate the planning, staffing and delivery of school swimming and water safety programs during school terms
* Recruit, induct, train and performance-manage swim school and school program staff
* Ensure the delivery of safe, engaging and high-quality lessons aligned with industry best practice
* Maintain strong relationships with key industry bodies and service providers
* Manage programs within agreed budgets
* Provide accurate program information across all relevant communication channels

2. Participation and Program Growth

* Maximise lesson numbers and school program utilisation
* Implement a customer-centric culture where students enjoy their lessons and schools feel supported and well informed
* Develop structured retention, progression and acquisition strategies across both swim school and school programs
* Support promotional and engagement initiatives in collaboration with Customer Experience and Aquatics leadership
* Effectively program aquatic space to balance:
o Learn to Swim and School Swimming demand
o Squad and lap swimming
o Community access and recreation
o School, club and community group use

3. Program Development and Regional Support

* Maintain up-to-date knowledge of aquatic and water safety industry trends
* Lead and educate teaching teams on new approaches, curriculum updates and innovations
* Contribute to annual program, service and asset planning
* From time to time, provide leadership support and guidance for programming at Mildura's seasonal outdoor pools, particularly during peak summer operations

4. Leadership and Culture

* Role model Aligned Leisure values, behaviours and service standards
* Build a positive, inclusive and high-performing team culture
* Act in the best interests of Aligned Leisure and the Mildura community at all times

5. Customer and Community Experience

* Deliver outstanding service and memorable experiences for students, families and school partners
* Ensure all swim school staff understand and deliver on Aligned Leisure's customer charter and service promise
* Take a proactive, solutions-focused approach to feedback and continuous improvement




Skills And Experiences


Essential Qualifications and Experience

* Experience managing swim school programs and/or school-based aquatic programs
* AUSTSWIM Teacher of Swimming and Water Safety (preferred but not essential)
* Current or ability to obtain:
* Working With Children Check
* First Aid and CPR certification
* Willingness to undertake relevant pre-employment checks

Personal Attributes

* Strong customer focus with a community-first mindset
* Confident engaging with schools, principals and teachers
* Comfortable leading teams while also working autonomously
* Highly organised with strong attention to detail
* Disciplined and capable of managing multiple priorities
* Passionate about delivering exceptional service
* Able to think strategically and execute operationally
* Motivated by regional leadership, community impact and program growth

Why Work and Live in Mildura?

* Mildura offers a lifestyle and career opportunity that is increasingly rare:
* Affordable housing and a significantly lower cost of living than capital cities
* Short commute times and genuine work-life balance
* Warm climate and access to the Murray River, outdoor recreation and sport
* Strong community connection and a welcoming regional feel
* Greater leadership responsibility, autonomy and visibility than many metro roles
* The opportunity to make a meaningful impact through schools, families and community programs

For those open to relocation, Mildura provides the chance to progress your career while enjoying a more balanced, connected way of life – supported by a values-driven organisation in Aligned Leisure.

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