Local Community Customer Service Representative
You're a person who values community and strives for better health outcomes. At our organization, we aim to make real, fundamental change in the lives of Australians by creating tailored experiences for our customers. We believe that local connection is key to achieving this goal.
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1. As a Local Community Customer Service Representative, you play a vital role in bringing our products and services to the local community. You will be responsible for delivering outstanding service to customers through various communication channels.
2. Our ideal candidate is someone who is curious, creative, and results-driven. You should be able to adapt easily to new challenges and pivot quickly to ensure customer satisfaction.
We have six key drivers that guide our ambitions: People, Trust, Customer, Growth, Value, and Health. These principles will help you understand how our organization operates and what is expected of you in this role.
About You
Here are some of the skills and qualifications we are looking for:
* Multitasking and ability to work across various channels, including virtual messaging, face-to-face interactions, and phone-based systems
* Self-motivation and results-orientation
* Strong diligence in providing accurate information and protecting customer privacy
* Excellent team spirit and willingness to support peers
Benefits
At our organization, we value flexibility, growth opportunities, and a supportive environment. Here's what you can expect:
* Flexible working arrangements, including working from home or out in the community
* Access to a range of skills development and career pathways
* A culture that prioritizes well-being, encourages innovation, and celebrates success
What Sets Us Apart
We're a workplace that understands the importance of work-life balance and community involvement. We offer benefits that cater to diverse needs and preferences.