The Role
As a member company of Emergent Group Australia, Novecom is a leading provider of environmental sensors, monitoring and reporting solutions. We design, manufacture, install, service and support environmental and waste monitoring systems in industries from mining to healthcare.
The Asset Management Coordinator is a vital operational role, playing a central part in keeping our service delivery running smoothly and compliantly. You are the connective link between our technicians, equipment, customers, and systems — ensuring Novecom's information is accurate, our people are site‐ready, and our monitoring assets are properly managed.
The role could suit a recent graduate with an environmental science or similar background, OR someone with work experience in an asset management, maintenance coordination or similar administrative roles.
We're looking for an enthusiastic team member who will actively own and maintain Novecom's records within customer access and induction portals, proactively coordinate technician medicals and site inductions, and ensure all compliance requirements are met so our teams can attend site without delay. You will also play a key role in helping organise Novecom's service and maintenance work, identifying upcoming or overdue actions, and coordinating with internal teams and external service providers.
Bring your high energy and passion for customer service to this role, and you will be well‐placed to succeed in a position that values proactive coordination and clear communication.
Responsibilities & Key Tasks
* Arranging site access for Novecom's environmental sensor equipment service technicians. This includes completing customer induction portal requirements, organising medicals, inductions and related access documentation or procedures.
* Sourcing and ordering replacement parts and consumables, guided by Novecom's engineering and service technician teams.
* Stock management: maintaining appropriate levels of stock to support engineering and service technician efforts.
* Arranging instrument calibration or other outside service provision by liaising with third party service providers.
* Arranging and delivering basic quotations for replacement parts or service work, including liaison with Novecom's customers.
About You
To succeed in this role, you will have
* Exceptional organisational skills
* Excellent written and spoken communication skills.
* Experience with Microsoft 365 or similar IT systems.
* An enthusiasm to work in a "tech" business.
* A hard‐working work ethic, and desire to grow with the business.
* Current driver's licence
* Experience in an asset management, maintenance coordination or similar administrative role, OR be studying or have graduated with qualifications in environmental science or similar.
Any of the following would be considered advantageous:
* Experience with mining or major industry induction and procurement portals such as Ariba and Avetta.
* Experience working in an administrative or coordination role working with technical service teams.
* Extensive experience with modern cloud‐based collaboration, business management and record keeping environments.
* Experience in customer support, customer service or similar roles.
Reports To: Asset Management SupervisorLocation: Emergent Group Head Office - 7 Riverside Drive Mayfield West NSW 2304. Flexible work arrangements apply for this role.Salary: Competitive salary plus superannuation and generous income protection insurance.Start Date: 27 April 2026
The wellbeing of our people is our top priority. For more information on how we recognise, reward and support our employees, visit our website
Some of the benefits for this role includes:
* Flexible work and leave arrangements including additional leave to reward loyalty
* 24/7 confidential Employee Assistance Program for you and your immediate family
* $2500 employee referral program for each person who is hired from your recommendation
* $400 each year to support your health and wellbeing - used for gym membership, fitness equipment or alternative therapies
To Apply
If you have the legal right to live and work in Australia and want to be part of our great team, Apply Now.
At Emergent Group, we appreciate the time and effort it takes to prepare and submit your application. We are committed to reviewing and responding to every applicant - we don't just contact the short‐listed candidates, or leave you wondering.
Emergent Group values diversity and is proud to be a Veteran Employer of Choice
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