Job Opportunity
As a Support Engineer, you will be responsible for managing virtualized hosts, maintaining virtual machines, and supporting network hardware including switches, access points, and controllers.
* Manage Hyper-V hosts, VMs across multiple sites
* Support network hardware including Cisco and Juniper switches, wireless access points, and controllers
* Automate deployments and configurations to reduce manual effort
* Implement application and platform changes, releases, and service requests
* Conduct root cause analysis and suggest service improvements
* Collaborate with teams for incident resolution and corrective actions
* Follow guidelines for incident, problem, and change management
* Ensure all work is documented according to standards
Requirements
Minimum of one year experience in supporting IT environments, with a passion for client service. Experience managing Windows & Linux servers, network devices, Microsoft SCOM Alerts, SCCM, M365, Azure AD, and Google Apps is required. Scripting skills in PowerShell, Graph API, or Python are essential. Knowledge of Cisco, AWS, VMware, Linux, and storage solutions is desirable. Certifications in Microsoft, AWS, or Cisco are preferred.
Benefits
Flexible work arrangements to support work-life balance, career growth programs, and diverse professional opportunities are available.
Candidates should be adaptable, proactive, and eager to learn about industry innovations.