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1st line it support - 24/7 service desk for government

Canberra
Unisys
Government
Posted: 15 June
Offer description

Unisys, one of Canberra's leading Service Desk providers, is seeking proactive level 1 support agents. This role involves providing 1st level IT support, resolving customer requests about software, hardware, and network difficulties, and maintaining accurate documentation of incidents.

Applicants must be Australian citizens with baseline Security Clearance and ideally have some customer service experience. Unisys offers extensive training and a collaborative environment, ideal for starting a career in Information Technology.

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