About the role
Our client is seeking an experienced Roadside Assistance Patrol Person to join our team in Albury, NSW. This full-time role will involve providing efficient and reliable roadside assistance to customers, ensuring their vehicles are quickly recovered and back on the road.
What you'll be doing
* Responding promptly to roadside assistance calls and quickly assessing and addressing vehicle issues
* Performing minor repairs and maintenance, such as tyre changes, jump-starting, and refuelling vehicles
* Transporting immobilised vehicles to the nearest repair facility or the customer's preferred location
* Providing excellent customer service and support, ensuring a positive experience for all customers
* Maintaining detailed records of all service calls and actions taken
* Adhering to all safety protocols and procedures to ensure the well-being of both customers and yourself
What we're looking for
* Minimum 2 years' experience in a similar roadside assistance or automotive service role
* Strong mechanical skills and the ability to diagnose and resolve a variety of vehicle issues
* Excellent customer service orientation and the ability to remain calm and professional under pressure
* A valid driver's licence and the ability to operate a range of towing and service vehicles
* A keen eye for detail and the ability to maintain accurate records
* Flexibility to work a rotating shift pattern, including weekends and public holidays
APPLY NOW to be the next Roadside Assistance Patrol Person For more information, give us a call on or pop into our office for a chat at 448 Wilson Street, Albury NSW 2640