We are looking for a highly skilled Citrix professional to lead our team in delivering exceptional technical support and services.
The ideal candidate will have a strong background in Citrix and NetScaler technologies, with experience in supporting Windows Server, infrastructure applications, and cloud technologies.
About the Role
* Provide expert technical guidance and support to ensure the smooth operation of our Citrix environments.
* Design and implement efficient solutions to meet the needs of our customers.
* Develop and maintain documentation to ensure that technical information is up-to-date and accessible to all team members.
The successful candidate will have a proven track record of working collaboratively as part of a team, with excellent communication and interpersonal skills.
Key Responsibilities
* Support Citrix environments within contracted time frames and service level agreements.
* Participate in an on-call roster for after-hours support.
* Requirements gathering and working on Citrix and NetScaler projects for customers.
Requirements
* A minimum of 5 years' experience as a Senior System Engineer with expertise in Citrix and NetScaler technologies.
* Experience and background supporting Windows Server, infrastructure applications, and cloud technologies.
* Strong knowledge of backup and disaster recovery methodologies using tools such as Veeam, NetBackup and CommVault.
Benefits
This is an exciting opportunity for a talented individual to take their career to the next level. As a member of our team, you will have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.
What You'll Bring
* A passion for technology and a desire to continuously learn and improve your skills.
* Excellent problem-solving skills and the ability to think creatively.
* Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.