JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. We are seeking energetic, focused, and passionate individuals to join our team as a Department Manager. This role is rostered across Tuesday to Saturday with varying shift times. As a Department Manager, you will lead your department team to provide exceptional customer service to every JD customer. You will work closely with the store’s Management Team and be responsible for creating great in-store experiences, maintaining the merchandising & visual standards and delivering the financial results for your department. Responsibilities include: Model exceptional customer service, every customer, every time Coach team to deliver exceptional service and a ‘service over task’ environment Actively gain, maintain and share product & brand knowledge for your department Support management team to improve financial performance within your department Work with back of house team to ensure product availability Uphold company standards and deliver store visual excellence We are looking for individuals with: 2-3 years leadership experience within retail or like industry A positive attitude, with capacity to create a motivating environment for your team A proven track record in driving and exceeding set KPI's and communicate well with all stakeholders Excellent time management skills to ensure that daily priorities are executed in a timely manner Solid interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members What we offer: Opportunity to work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market Training and development opportunities to kickstart, evolve and shape your career Access to our attractive staff discount Access to our Employee Assistance Program & Mental Health champions One month paid parental leave for full-time employees JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.
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📌 Apparel Department Manager - Bourke St
🏢 JD Sports Australia & New Zealand
📍 Melbourne