Sales Consultant Opportunity
We are seeking a skilled and compassionate Sales Consultant to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences.
About the Role
The successful candidate will be responsible for providing top-notch service to our clients, focusing on our niche disability insurance products. You will serve as the primary point of contact for customers, responding to inquiries, providing information, and addressing concerns via phone, email, and other communication channels.
Key Responsibilities:
* Respond to customer inquiries and provide product information
* Address customer concerns and resolve issues
* Maintain strong relationships with customers
Requirements
To be successful in this role, you will need:
* Exceptional communication skills, with the ability to clearly convey complex information
* A compassionate and empathetic approach to customer service
* Strong problem-solving abilities, with the capacity to think critically and creatively
* Attention to detail and excellent organisational skills
Benefits
As a valued member of our team, you can expect:
* A supportive and inclusive work environment
* Competitive remuneration and variable rewards
* A wellbeing program offering EAP, annual influenza vaccination, and annual wellbeing reimbursement
* Volunteer and support opportunities to make a difference in your community
* A reward and recognition program offering monetary rewards and additional leave
About Us
We are a specialist disability insurance company dedicated to supporting the mobility and independence of individuals with disabilities. Our mission is to provide exceptional customer service and support to our clients, while making a positive impact in our community.