- Full time, Permanent role
- Adaptable location + hybrid working
- Generous salary packaging available
About Australian Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
How this role supports our work
The Senior Manager – Enterprise Program Management Office (EPMO) and Process Improvement plays a critical role in driving strategy execution and implementation by guiding project planning and execution with outcomes-focussed allocation of resources in alignment with strategic objectives. The role also oversees the efficient and effective governance over programs and projects and the delivery of the re-design and ongoing continuous improvement of business processes.
The role is responsible for the establishment and operation of Australian Red Cross EPMO and requires a blend of strategic thinking, operational expertise, and strong leadership to drive project excellence and foster a culture of continuous improvement.
What you will do day to day
- Developing, implementing and maintaining fit-for-purpose Project Governance Frameworks, to ensure the strategic alignment and financial viability of both operational and non-operational programs and significant enterprise-level projects.
- Ensure standardised oversight across a portfolio of projects and work with project sponsors and teams to ensure that decisions, solutions, and implementations are critically assessed using a strategic and operationally aligned risk-based approach.
- Establish, maintain and continuously improve EPMO governance, process, procedures and frameworks.
- Work with project sponsors, project leads and project managers to identify, mitigate, and manage operational, financial, and reputational risks associated with projects.
- Facilitate building organisational capability in the areas of project management, change management and business process management.
- Coach, mentor and develop team members to achieve both financial and non-financial outcomes.
What you will bring
- Comprehensive technical knowledge and expertise in project management and overseeing multiple complex projects
- Substantial understanding of workflow systems and BPMN Standards
- Resilience to manage complex relationships, influence, and challenge effectively and constructively
- Experience with project planning tools, including Microsoft Project
- Proficient in working with JIRA and Confluence
- Substantial knowledge and understanding of waterfall and agile project management methodologies
- Excellent stakeholder engagement skills, including facilitation and collaboration across diverse stakeholders, with an ability to constructively work through issues to achieve solutions
Benefits that act for you, while you act for humanity
- Take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and increase your take-home pay. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
- Access flexible working arrangements including generous hybrid arrangements and a paid ‘Me’ day
Further information
This role is covered by the Social, Community, Housing and Disability Award – Level 6
Applications close: Wednesday 15th October 2025
For any enquiries, please contact Alison Moffatt at amoffatt@redcross.org.au – please note this is only for enquiries, all applications must be submitted through our website for consideration.
Thank you for considering a career at Australian Red Cross. We also have great opportunities to volunteer. Click here to find out more.
Job Ref # 12990
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
📌 Senior Manager - EPMO and Process Improvement
🏢 Australia Red Cross
📍 Canberra