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Full time receptionist / administrator (physiotherapy clinic) (city of gold coast)

Gold Coast
Musculoskeletal Physiotherapy Australia
Receptionist
Posted: 1 October
Offer description

Overview

Full Time Receptionist / Administrator (Physiotherapy Clinic) at Gold Coast Headache and Migraine Clinic.

We are leaders in the treatment and management of headache and migraine conditions.

Our team culture is supportive, with a fun and bubbly environment dedicated to delivering professional results for our patients.

About The Role

We are seeking an enthusiastic receptionist who will work full-time in our Gold Coast clinic in Bundall.

This is a diverse role where you will interact directly with patients, third-party organisations and expert clinicians.

Outstanding verbal and written communication skills and a can-do attitude are essential, as is the ability to work well in a team environment.

You will be trained to provide:

- Excellent customer service and confident communication skills over the phone and in person
- Manage the daily operational requirements of running a busy clinic, supporting the clinicians and their patients
- Converting phone enquiries into bookings and following up opportunities

Skills & Experience

- Previous administrative and customer service experience is highly advantageous, but not essential
- The Gold Coast Headache and Migraine Clinic is a fast-paced environment and we require someone who is capable of prioritising and multi-tasking
- We need someone who is a problem solver and takes initiative with a excellent work ethic and a can-do attitude to look after our patients and the company
- Your ability to navigate technology and social media is an advantage, e.g. creating social media posts, following up on enquiries, using email and learning our cloud-based patient management system
- Join our small, supportive team where flexibility is a priority.

Our business hours are Monday to Friday 8 am–5 pm and Saturdays 8 am–2:00 pm; we understand the importance of work-life balance and offer flexible working arrangements
- It is preferred the successful candidate has a valid Australian car licence

About the Clinic & Awards

- This position caters to those who want to be a receptionist in a well-respected physiotherapy clinic, or those who may aspire to a career pathway to achieve higher positions such as a Practice Manager
- Award Winning Clinic — Our clinics are committed to delivering the highest quality of care and expert advice; features include coverage by Channel 7, 9 and 10 News, Courier Mail and ABC News Radio
- Awards include: 2022 Ranked top 5 Physiotherapist in Australia by Allied Healthcare Awards; 2018 Finalist in the Optus Health Business Service of The Year; 2016–2020 Finalist in the Australian Small Business Championships Award; 2017 Finalist for the HESTA Primary Healthcare Awards; 2016 Winner in the Lord Mayor’s Multicultural Businessperson of the Year

Team & Benefits

- How We Look After Our Team: Events — All clinics shut down on a quarterly basis for a fun get-together with an inspiring speaker, goal-setting workshop, and a social night out
- Amazing friendly team — Fun, dynamic and social team with regular get-togethers
- Career development — Opportunities for career growth through our development program
- Work-Life balance flexibility — Time off over Christmas

If you feel that you are a good match and could make this role your own, please apply with a covering letter and resume detailing why you are a good match for this position.

Immediate start — apply now for this excellent administration opportunity!

Job Insights and Application Questions

Salary match | Number of applicants | Skills match

Your application will include the following questions:

- Do you have experience preparing work rosters?

- Do you have experience in administration?

- Which of the following statements best describes your right to work in Australia?

- Do you have customer service experience?

- Which of the following Microsoft Office products are you experienced with?

- Do you have data entry experience?

- Which of the following medical practice management software do you have experience with?

- Do you have a current Australian driver's licence?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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Required Skill Profession

General Hr

📌 Full Time Receptionist / Administrator (Physiotherapy Clinic)
🏢 Musculoskeletal Physiotherapy Australia
📍 City of Gold Coast

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