Thorny Devil Distillers Pty Ltd t/a Lizard Dragon Distillers View all jobs
Job Title: General Manager
Company: Lizard Dragon Distillers
Location: 1/49 Boranup Avenue, Clarkson WA 6030
Salary: $75,000 - $80,000 per annum + Superannuation
Benefits: Company car, mobile phone included
About Lizard Dragon Distillers:
Lizard Dragon Distillers is a dynamic and growing distillery known for its exceptional products and engaging customer experiences. We are seeking a motivated and skilled General Manager to oversee the operations of our sales, marketing, and staff management. As a key member of our leadership team, you will play a vital role in driving the success of the business and its growth within the spirits industry.
Position Overview:
The General Manager is responsible for overseeing the daily operations of Lizard Dragon Distillers, including on-premises and off-premises sales, product development, online sales, membership programs, marketing efforts, and relationships with key account holders. In addition, this role involves active participation in the tasting room, offering both leadership and hands-on involvement in customer service and product promotion. The General Manager will manage the distillery and bar staff and report directly to the Board of Directors.
Key Responsibilities:
Sales Management: Oversee both on-premises and off-premises sales, ensuring growth and profitability.
Online Sales & Membership: Manage and drive online sales channels and enhance the membership program.
Marketing & Promotion: Develop and execute marketing strategies to build brand awareness, attract customers, and drive sales.
Key Account Management: Maintain and strengthen relationships with key account holders and distribution partners.
Staff Management: Lead, motivate, and manage the distillery and bar staff, fostering a positive and productive work environment.
Operational Oversight: Ensure smooth day-to-day operations of the distillery and tasting room, including inventory management and quality control.
Customer Experience: Engage with customers directly in the tasting room (Fridays and Sundays), providing excellent service and representing the brand.
Reporting & Strategy: Regularly report to the Directors on performance metrics, sales targets, and growth strategies.
Qualifications & Skills:
Proven experience in a managerial role, ideally within the hospitality, spirits, or beverage industries.
Strong leadership and team management skills.
Exceptional communication and interpersonal abilities.
Ability to manage multiple tasks and prioritize effectively.
Knowledge of sales, marketing, and distribution strategies.
A passion for the spirits industry and customer experience.
Ability to work evenings and weekends as required (particularly in the tasting room).
Qualifications & Skills:
• Proven experience in a managerial role, ideally within the hospitality, spirits, or beverage industries.
• Strong leadership and team management skills.
• Exceptional communication and interpersonal abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of sales, marketing, and distribution strategies.
• A passion for the spirits industry and customer experience.
• Ability to work evenings and weekends as required (particularly in the tasting room).
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Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a general manager? How many years of people management experience do you have? Do you have customer service experience? How many years' experience do you have in a marketing role? Do you have experience in a sales role? How many years' experience do you have in a quality control (QC) role? Do you hold a current Responsible Service of Alcohol (RSA) certificate?
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