A leading insurance firm is seeking a Systemic Issues Specialist to identify and address systemic issues arising from customer complaints. This hybrid role requires strong experience in the General Insurance industry and excellent stakeholder engagement skills. Responsibilities include conducting root-cause analysis and collaborating with various teams to ensure compliance with regulatory standards. A desirable candidate will have relevant qualifications and a proven background in risk and complaints management, contributing to a positive team culture.#J-18808-Ljbffr