Summary: As a Customer Service Assistant at Otto’s Market Precinct, you will play a vital role in delivering exceptional service to our customers in the hospitality and catering industry. Thi casual position is perfect for individuals looking to gain entry-level experience while contributing to a vibrant team environment. Your efforts will directly enhance customer satisfaction and support the overall success of our market precinct. Responsibilities: Greet and assist customers in a friendly and professional manner. Handle customer inquiries and resolve issues promptly. Maintain cleanliness and organisation of the service area. Assist with food and beverage preparation as required. Process transactions accurately and efficiently. Support team members in daily operations and tasks. Qualifications: No formal education required; however, GCSEs in English and Mathematics are advantageous. Previous experience in a customer service role is preferred but not essential. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks. Basic knowledge of food safety and hygiene practices is a plus.