IT Systems Support Specialist Role This full-time, in-office position is responsible for delivering hands-on support across desktop, software, and network environments. The ideal candidate will have a strong background in Windows, macOS, and Google Workspace with experience scripting and automating tasks using PowerShell. * Deliver high-quality support to internal stakeholders ensuring timely resolution of issues; * Troubleshoot both Mac and Windows environments including hardware setup and configuration; * Maintain accurate records of user accounts, devices, and licenses within Azure AD, Microsoft 365, Intune, and Google Workspace; The successful candidate will be an organized professional with excellent communication skills who is accountable for delivering results. Strong documentation skills are essential for maintaining IT systems knowledge base. Key responsibilities include: