Customer Service Officer (CSO) – Wellington
* Play a pivotal role in providing exceptional retail service to our customers
* Great opportunity for career growth
* Work in a strong rural sector-based business
About The Role
This is an exciting opportunity for an individual with proven customer service skills within retail and/or warehousing environments.
* First point of contact for retail sales and enquiries;
* Receiving and storing of incoming goods;
* Order processing including point of sale and invoicing;
* Picking and packing of outgoing goods to customers and store transfers;
* Assist with stock control including inventory monitoring and stocktakes;
* Building excellent customer relationships;
* Champion safety and compliance requirements;
* General duties supporting the branch in the day-to-day operations
About You
* Cert III in Retail or minimum 2 years retail or warehouse experience;
* Computer literacy: Basic level Microsoft Office (eg Outlook, Word and Excel, Point of Sale Transactions and financial software;
* Well-developed interpersonal and communication (listening, written and verbal) skills, including the ability to work with a diverse range of people;
* Ability to work successfully both autonomously and as part of a team;
* Ability to problem solve, as appropriate to role and responsibility level;
* Excellent customer service skills – the ability to build successful relationships and to exceed a customer's expectations;
* Current valid driving licence;
* A self-starter with the ability to work successfully autonomously as well as part of a team when required.
Desirable
* Forklift licence (or willingness and ability to obtain);
* Experience in the agricultural industry;
* Inventory management experience.
Our Benefits
Work for a leading agribusiness that has a diverse range of products and services that are brought to life by talented and hardworking people who are passionate about the agricultural industry. All of which makes AGnVET a rewarding employer. We also offer:
* Flexible working arrangements
* Career experiences and your personalised development support
* Employee Assistance Program
* Wellbeing benefits including vaccinations and discounted health insurance
* $1,500 employee referral bonuses
* Salary sacrifice to superannuation
* Paid Parental Leave
You must have the right to live and work in this location to apply for this job.
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