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Customer service representative (brisbane)

Brisbane
Recruit Shop
Customer Services agent
Posted: 29 September
Offer description

**EARN $55,000 + Super | Negotiable Based on Experience**:

- **Join A Visionary International Company Inspired By Creativeness**:

- **Become A Valued Team Member & Enjoy Regular Team Bonding Events**:
**About The Company**:
Our client is based in **Murarrie** and has a mission to enable and empower everyone to explore their creativity. They partner with like-minded suppliers to offer great quality without the art store price tag to bring their vision to life.

**About The Opportunity**:
This will be a phone-based role so having the confidence and energy to pick up the phone and talk to customers is a must. You will be managing, retaining, and growing customer accounts.

Some of your responsibilities will include:

- Running weekly reports and analysing data for increased sales
- Daily outbound calls to existing customers to discuss/confirm orders
- Suggesting products suitable for our customers to increase their sales
- Develop and maintain close working relationships with all stakeholders
- Confirming appointments and providing support to the on-road sales team
- Responding to, investigating complex client enquiries, and resolving complaints effectively
- Maintaining comprehensive client records in the CRM and reporting escalating issues to management

**About You**:

- 2-3 years of B2B sales and sales administration experience in an office environment
- Outbound call experience and ability to build positive customer relationships over the phone
- Experience in delivering high-quality customer service, providing clients with options and solutions
- Solid people skills with the ability to communicate effectively both verbally and in writing
- A strong sense of accountability, taking ownership of actions and achieving desired results

**What's in it for You?**:

- **Visionary** International Company | **World Renowned**:

- **Finish Early on Friday | Get Your Weekend Started**:

- **Great Central** Location in **Murarrie** | Close to Transport
- Full-time Role Offering Stability |** No Weekend Work**:

- **Get Shouted Morning Tea on Your Birthday**!
- **Regular Team BBQ's | **Close Tight-Knit Team
- **On-site Parking** | **Immediate Start** Available

**The Next Step of your Application (Please Read)**:

📌 Customer Service Representative
🏢 Recruit Shop
📍 Brisbane

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