We're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state‐of‐the‐art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787‐8s. Every day we enable more people to takeoff to more places, more often.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars!
Job Description
* Take your aviation career to new heights by training the next generation of Jetstar Cabin Crew and Pilots
* Shape real‐world safety and service outcomes through hands‐on and classroom‐based instruction
* Permanent full‐time shift work
* Opportunities based in Sydney and Melbourne
Love travel and passionate about all things aviation. You're in the right place. At Jetstar, you get to take‐off at work, and in life.
As a team, we're lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we're all about. And with a new fleet of state‐of‐the‐art aircraft, plus new routes being added, the sky's the limit.
A Ground Instructor will be responsible for delivering training modules for our Cabin Crew and Pilots, ensuring alignment with Jetstar's ever‐changing requirements. You'll develop and deliver Aircrew Safety and Emergency Procedures, Dangerous Goods, First Aid, Cabin Service, and secondary skills training programs, including both practical and theoretical components. You will also ensure course materials are compliant with company procedures and relevant legislation.
To be considered for this role, ideally you'll have:
* Recent Cabin Crew experience (minimum 12 months)
* Ability to achieve Regulatory Approval to conduct emergency procedures training and assessment
* Proven experience in computer‐based training (CBT), facilitation, classroom training for adults and working knowledge of adult learning principles is highly preferable
* Ability to manage a busy workload, diverse portfolios, conflict resolution and relationship building with other departments
* Excellent computer and administrative skills
* A natural ability to lead, support and guide others
* Excellent interpersonal and communication skills with the ability to engage and communicate effectively with staff at all levels
* Demonstrated resilience in dynamic operational environments, with the ability to adapt quickly to shifting priorities while maintaining high standards of work
* Ability to travel both domestically and internationally for up to 3‐4 weeks at a time to support training delivery
* Excellent health and fitness, including the ability to swim and tread water
Your Life At Jetstar Is Unlike Any Other
Takeoff professionally:
Dip your toes into something new. Stopover in another role. Move up quicker. At Jetstar, you've got the opportunities to grow and elevate your career.
Live the travel dream:
You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday:
Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
There's a place for everyone at Jetstar:
For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.
We're Jetstar. Let's takeoff together.
We can't wait to hear from you. Applications close: Sunday 22nd March 2026
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