Assistant Store Manager Job
We are seeking a dynamic and experienced Assistant Store Manager to join our team. As an Assistant Store Manager, you will play a key role in leading the store team to deliver exceptional customer experiences and drive sales growth.
About the Role
The successful candidate will have a proven track record of leadership and management experience, with a strong focus on customer service and team development. You will be responsible for supporting the Store Manager in driving performance and engagement, as well as setting high standards in presentation and service.
* Lead from the front – be the go-to person for support and motivation
* Deliver magical moments for customers with every interaction
* Support the Store Manager in driving performance and team engagement
* Set high standards in presentation and service – and walk the talk
* Give meaningful feedback and coaching to help your team grow
* Help create a respectful, connected team culture
* Step up when needed – be confident managing store operations
Requirements
To succeed in this role, you will need:
* Experience in a similar leadership role in a high-energy retail environment (experience in books & tech a bonus)
* Strong communication skills and a natural ability to lead
* Confidence to take initiative and own your role
* Hands-on leader who thrives in a team setting
* Flexibility to work across rotating shifts (mornings, evenings, weekends & public holidays)
* Valid working rights & eligibility to obtain an Aviation Security ID Card
What We Offer
We offer a range of benefits and perks to our employees, including:
* Parking – free/subsidised airport parking for employees
* Staff Discounts – exclusive discounts on store products + extra savings on water and hot beverages
* Career Development – Better Together program offering opportunities to upskill, take on new challenges, and grow within our network
* Paid Parental Leave – up to 18 weeks of employer-funded top-up paid parental leave + additional personal leave entitlements
* Employee Referral Program – reward for successful referrals and chance to win an end-of-year bonus
* Wellbeing Leave & Employee Assistance Program – paid Wellbeing Leave day & 24/7 access to TELUS Health support
* Work in a Dynamic Airport Environment – where no two days are the same
We Value Diversity & Inclusion
We value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.