Empower people to excel as a Membership Growth Specialist.
About Fitness First:
A globally recognized leader in the fitness sector, we believe that fitness inspires people to achieve their goals - it takes courage, determination, and dedication. As a Membership Growth Specialist with us, you will empower thousands to put themselves first and lead fearless and extraordinary lives.
We are on a mission to discover exceptional talent and nurture, develop and celebrate our employees.
The Opportunity:
No two days are the same as an MSC and you will have the opportunity to interact with people from all walks of life. You will drive membership growth by performing outreach activities and aid membership retention through positive interaction with our existing members.
Key Responsibilities:
- Proactively contribute to sales growth utilising promotional campaigns and referrals.
- Generate and convert high-quality sales leads through community outreach, seeking referrals and identifying new business opportunities.
- Achieve the required number of lead contacts via telephone to maximise sales opportunities.
- Deliver engaging sales presentations and tours to prospective members.
- Create exceptional member journeys via positive and personalised interactions.
- Achieve successful outcomes to enquiries.
- Open and close the club as per the roster.
- Active involvement in retention programs, inspiring members to continue their fitness journey.
- Regular service calls to new and existing members to keep them engaged in their journey recommending products that would boost their results and amplify their experience.
Requirements:
- Current First Aid & CPR certificate.
- A problem-solving mindset - you can provide solutions that meet the needs of our potential members.
- Excellent communication skills - you can talk to anyone with ease, and inspire them to take action.
- Drive - you are goal-focused and continuously looking for new ways to excel yourself.
- A team player - you can rally through the hard times and celebrate personal and team success.
- Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals.
What We Offer:
We offer a competitive package including base salary, super and uncapped commission, a complimentary Platinum Fitness First membership and more.