Sales Consultant - Residential Aged Care (Phone Based)
Posted Thursday 22 January 2026 at 1:00 pm
Discover a career where care goes both ways!
* Based at Macquarie Park, 10min walk from Metro Station with travel to Kincumber (NSW Central Coast) if required+ WFH Options
* NFP Salary Packaging benefits + 7 additional leave days per year!
* Rewarding role in a growth industry – Leading Aged Care Provider
* 12mth Full Time contract
Catholic Healthcare now has 5,800 employees and marked its 30th anniversary in 2024. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities and supporting them to live the life they choose through innovative person-centred models of care. We're committed to creating a world where older people thrive.
Are you seeking a fulfilling phone-based sales role where you can leverage qualified leads to close sales effectively via a consultative sale approach? If so, this opportunity might be perfect for you. You'll have the chance to provide exceptional customer experiences while achieving your sales goals.
Join our accomplished Residential Sales Team within the Residential Aged Care portfolio, where you will be responsible for overseeing a portfolio of properties, including our new home in Kincumber. Your duties will include managing new admissions with the objective of achieving and maintaining high occupancy rates. As part of a collaborative team, you will interact regularly with both internal and external stakeholders.
You will receive a robust pipeline of enquiries daily, providing you with ample opportunities to engage and sell to individuals and their families. You will be the primary point of contact for prospective residents, their families, social workers and a variety of referrers, responsible for their experience with Catholic Healthcare through to admission.
Your exceptional interpersonal skills together with your infectious positive energy, and innate ability to communicate with empathy and influence, will support your success in this integral role.
You will be highly organised and be comfortable and confident to have financial conversations and secure the commitment of prospective clients (all training provided) Your proactive approach, exceptional communication and stakeholder management skills together with your high attention to detail and ability to work independently, will support your success.
Additionally, you will have;
* Recent demonstrated experience in a similar position where complex levels of advice have been offered
* Ability to build and maintain trusted relationships with key internal and external stakeholders
* Excellent time management, prioritisation, and administration skills
* Proven track record of successful sales achievements and working with KPI's
* Knowledge of the Aged Care industry, market trends and competitors - desirable not necessary
* Ability to take notes whilst talking on the phone and summarise conversations
* Computer literacy with MS Office, MS Teams
* Experience working with sales processes and CRM systems
* Technically strong accounting principles knowledge, financial regulations, and reporting standards
* Exceptional analytical and problem-solving abilities
* Experience in Aged Care/Healthcare/NDIS – Preferred
* Willingness to travel to Kincumber (kms reimbursed)
* Willingness to obtain a Police Check
What we can offer you
* Not-for-profit tax benefits - pay less tax
* Fitness Passport - discounted gym benefits
* Paid Parental leave
* Paid Family leave, additional days off each year
* Long Service leave after 5 years
Catholic Healthcare is a values-based organisation that welcomes applicants from all faiths and backgrounds
If you're looking for a role where you can make a positive impact in a rewarding organisation like ours, we'd love to hear from you.
Apply online now!
Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance we'll be in touch.
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