Associate Solutions Architect
Full‑time. Location: Sydney, Melbourne. Operate primarily in a remote capacity but may function as an onsite resource.
What You’ll Do
- Directly interface with customers to listen, gather and confirm customer requirements for contracted services.
- Work closely with Solutions Architects, Senior Solutions Architects and customers to accomplish assigned project needs.
- Interact with internal teams from Client Services, Sales, Product Development and Customer Success.
- Play a vital part in ensuring successful delivery of the assigned project and occasionally act as a project manager when an Onboarding PM is not assigned.
- Potentially lead projects to meet business needs and demands.
- Support delivery of contracted services to customers.
- Review discovery sessions to ensure understanding of business needs and clarify uncertainties.
- Replicate standardized solution design that achieves outcomes within the Workiva Platform.
- Interact with valued customers, contributing to standardized solution delivery.
- Develop knowledge of financial, risk or operational reporting using the Workiva platform.
- Embrace a dynamic balance of collaborative work under guidance while seizing independent opportunities as needed.
What You’ll Need
- Minimum Qualifications
- Undergraduate degree or equivalent education/experience; an advanced degree may be considered in lieu of professional experience.
- Minimum 2 years of experience in service delivery, finance, accounting, audit or a related field.
- Experience in consulting and project management roles with a focus on process improvement.
- Preferred Qualifications
- Knowledge of enterprise risk, financial planning or analytics & reporting solutions and their related technology platforms.
- Fluent in general technology and software within the Microsoft Office suite and Google Workspace applications.
- Familiarity with complex spreadsheet formulas or SQL.
- Ability to present topics clearly and succinctly.
- Self‑motivated with strong propensity for action, results and continuous improvement.
- Ability to work under the direction of others, receive mentoring and collaborate with peers.
- Travel Requirements and Working Conditions
- Willingness to travel up to 25% for team and corporate meetings.
- Reliable internet access for remote work.
- Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Equal Employment Opportunity
Workiva is an Equal Employment Opportunity Employer. We believe that excellent minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic. Workiva is committed to providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email Workiva.
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