Overview
A global leader in consumer electronics is seeking an after-sales service operations specialist to join their team in Australia. In this hybrid role, you will manage inquiries and escalations, mentor customer-facing teams, and coordinate service centres across ANZ. Responsibilities
Manage inquiries and escalations related to after-sales service. Mentor and support customer-facing teams to improve service quality. Coordinate service centres across ANZ to ensure timely resolutions. Qualifications
Strong customer service experience. Complaint resolution skills. Understanding of consumer law. Benefits
Product discounts. Training opportunities.
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